Website terms of use

The short, plain version.

These terms cover using this website. The work itself is governed by a separate written service agreement you'll receive before anything starts, nothing on this page replaces it.

LAST UPDATED 30 JULY 2026

Who you're dealing with

This website is operated by AI Smart Tech (ABN 26 927 246 940), a sole trader based in Melbourne's west, Victoria. On-site work is Melbourne metro; remote and bench-build-and-post is Australia-wide. By using the site you agree to these terms. If you don't, please don't use it.

About the prices on this site

We publish typical price ranges because we think hiding them behind "call for a quote" wastes everyone's time. But please read them for what they are:

  • Ranges are indicative, not offers. They're based on our current cost estimates. They are not a contract and they don't bind either of us.
  • Your quote is the real number. Only a written, itemised quote from us, prepared after we understand your home, is an offer you can accept. It states its own validity period.
  • Hardware is passed through. Device and hardware prices move, and supply changes. We quote hardware at cost plus a stated handling charge and confirm it at quote time.
  • We may change published ranges at any time. The range in your quote is the one that applies to you.

All prices on this site are in Australian dollars and exclude GST unless stated otherwise. We are not currently registered for GST; if that changes, quotes will say so plainly.

Information on this site

We work hard to keep this site accurate and we correct mistakes when we find them. Even so, the content here is general information about what we do, it isn't technical, electrical, financial or legal advice for your specific home, and you shouldn't rely on it as a substitute for a proper assessment. Where we describe third-party platforms, devices, integrations or subscription costs, those are outside our control and change without notice; we'll always verify what matters to your job at quote time.

Any dashboards, automations, screenshots or energy figures shown as examples are from real systems, but they describe those systems, not a promised outcome for yours. What your home can achieve depends on your equipment, tariff, internet connection and how you live in it.

Licensed work

We design, configure and integrate. Fixed mains wiring is performed by a licensed electrician, and cabling that connects to the telecommunications network is performed by an ACMA-registered cabler. Where your job includes that work, we quote and coordinate it, and the licensed partner performs and certifies it. Nothing on this site should be read as us offering to do licensed electrical or cabling work ourselves.

Using the site

Please use it normally and lawfully. Don't attempt to gain unauthorised access to it or to any system behind it, don't submit false information through our forms, don't use automated tools to scrape or overload it, and don't misuse the contact details published here to send unsolicited commercial messages.

The text, design, diagrams, dashboard designs and images on this site are ours (or used with permission) and are protected by copyright. You're welcome to link to any page. You may not copy or republish substantial parts of the content as your own without asking us first, a short quote with a link back is fine.

Your privacy

What we collect through this site and what we do with it is set out in our Privacy Policy, which forms part of these terms.

Availability and links

We don't promise the site will always be available or error-free, it's a small business website, and things occasionally break. Where we link to other sites or embed a third-party booking calendar, we don't control that content and aren't responsible for it.

Your consumer rights

Nothing on this page limits your rights under the Australian Consumer Law. Our services come with guarantees that cannot be excluded, including that they'll be provided with due care and skill and be fit for the purpose we've agreed. To the extent the law allows, and except for those guarantees, our liability arising from your use of this website is limited to re-supplying the relevant information or service, or paying the cost of having it re-supplied.

Changes, and the law that applies

We may update these terms; the version on this page at the time you use the site is the one that applies, and the "last updated" date above tells you when it changed. These terms are governed by the laws of Victoria, Australia.

Questions about anything here: [email protected] or 0449 620 967. We'd genuinely rather explain it than have you guess.

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